VOIP Business Phone Systems

VOIP Business Phone Systems by Nalcro can be set up in just 5 minutes, allowing you to focus on your business. Nalcro offers over 50 features designed to streamline your communication processes and improve efficiency. With features like automated call flow, multi-device support, and comprehensive call metrics, managing your calls has never been easier.

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Why Choose VOIP Business Phone Systems by Nalcro?

Nalcro’s VOIP Business Phone Systems are tailored to meet your business needs. Here are some of the standout features:

  1. Automated Call Flow: Ensure that calls are directed to the right departments or individuals without any hassle. This feature saves time and reduces the chances of missed calls.

  2. Multi-Device Support: Whether you’re in the office, on the road, or working from home, Nalcro has you covered. You can connect your office phone system to multiple devices, ensuring you never miss an important call.

  3. Comprehensive Call Metrics: Track and analyze your call data to make informed business decisions. With detailed call analytics and live stats, you can optimise your customer service and team performance.

  4. Advanced Call Handling: Boost productivity with features like call queuing, call forwarding, and voicemail to email. These tools help you manage multiple calls simultaneously and provide a seamless customer experience.

  5. CRM and Helpdesk Integration: Integrate Nalcro with your CRM and Helpdesk systems for a unified communication strategy. This integration helps in managing customer relationships more effectively and improving overall service quality.

  6. Local and International Numbers: Get local and international numbers to expand your business reach. This feature is perfect for businesses looking to establish a global presence. Conditions Apply.

  7. Automatic Caller ID: Enhance client engagement with automatic caller ID. Your clients will appreciate knowing who is calling, which builds trust and improves communication.

Optimise Your Business Communication

Nalcro’s VOIP Business Phone Systems are more than just phone systems; they are comprehensive communication solutions that help you optimise customer service and team performance. Here are additional benefits:

  • Detailed Call Analytics: Gain insights into call durations, frequency, and other important metrics. Use this data to train your team, improve call handling strategies, and enhance customer satisfaction.
  • Live Stats: Monitor your call center’s performance in real-time. Live stats provide immediate feedback, allowing you to make quick adjustments and ensure optimal performance.

Getting Started with Nalcro

Setting up Nalcro’s VOIP Business Phone Systems is a breeze. Here’s a quick guide to get you started:

  1. Sign Up: Visit the Nalcro website and sign up for an account.
  2. Choose Your Plan: Select a plan that suits your business needs. Nalcro offers various plans to cater to businesses of all sizes.
  3. Set Up Your Devices: Follow the simple setup instructions to connect your devices. Nalcro supports a wide range of devices, ensuring flexibility and ease of use.
  4. Configure Your Settings: Customise your call flow, set up voicemail, and integrate with your CRM and Helpdesk systems.
  5. Start Making Calls: Begin using your new phone system to enhance communication and boost productivity.

With Nalcro’s VOIP Business Phone Systems, you can focus on what matters most—growing your business. Experience seamless communication, advanced features, and top-notch customer service with Nalcro. Sign up today and transform the way you handle business calls.

Blueface Customers, We've Got You Covered!

With Blueface closing down, we understand the need for a reliable and efficient VOIP service. Nalcro is here to provide you with the perfect alternative.

New-phone

Essentials

/user/month
4 user minimum
9
99
Monthly
  • Free local number for each user
  • Unlimited calls to landlines in Ireland/UK
  • Free Desktop & Mobile App
  • Group extensions and Ring Strategies
  • Call Reports & Analytics
  • IVR with Auto-Attendant and Voice Menu
  • 30+ other calling features and add-ons

Unlimited

/user/month
2 user minimum
24
99
Monthly
  • Everything in the Essentials plan +
  • Unlimited Mobile & Landline Calls*²
  • Unify calls & emails with CRM Integration
  • Automated Call Recording
  • Opening hours for time-based call routing
  • Professional voiceover
  • Personalised specialist onboarding and training
  • Custom Time Based Rules
  • Text to Speech Announcements
  • Data Retention Policy
  • Call Auto Tagging
  • SSO - Single Sign On New!
  • 40+ other calling features and add-ons
Popular

Enterprise

/user/month
2 user minimum
34
99
Monthly
  • Everything in the Unlimited plan +
  • Advanced Call Reporting
  • Live Calls Wallboard
  • Live Call Coaching
  • Queues Log In / Log Out
  • Queue Position Announcement
  • Queue Call Back Request
  • After-call Wrap-up Time
  • CRM/Helpdesk Integrations
  • Personalised specialist onboarding and training
  • Mix & Match Subscriptions
  • Unlimited Calls*
  • Multi-Site Solution
  • Custom Reporting
  • API Developer Support
  • SLA
  • Dedicated Account Manager
  • Auto Dialer
  • 40+ other calling features and add-ons
Call Rates
Call Rates in IrelandEssentialUnlimitedEnterprise
LandlineFreeFreeFree
Mobile€0.08FreeFree
Detailed PricingEssentialUnlimitedEnterprise
Price for inbound calls & internal calls (toll-free excluded)FreeFreeFree
Local phone number included in the account1 per account1 per user1 per user
Price for additional phone numbersFrom €5/monthFrom €5/monthFrom €5/month
Minimum number of users4 users2 users2 users
Storage for recordingsNone42 hours per user420 hours per user
7 Years Retention Policy€3/user/month€3/user/month€3/user/month
Fax2Email€15€15€15
Admin & SecurityEssentialUnlimitedEnterprise
SSO - Single Sign OnYesYes
AutomationEssentialUnlimitedEnterprise
Time-based Call RoutingYesYes
Automatic Public Holidays MessageYesYes
Auto-AttendantYesYes
Voice MenuYesYes
Ring StrategyYesYesYes
Group Timeout ActionYesYesYes
Call Forward to MobileYesYesYes
Automated Caller IDYesYesYes
Call-ID Number-nameYesYesYes
International User LocalisationYesYesYes
Missed Call Email NotificationYesYesYes
Voicemail-to-EmailYesYesYes
User Offline NotificationYesYesYes
Call BackupYesYesYes
Professional VoiceoverYesYes
Callback WidgetYesYesYes
Queue Position AnnouncementYes
Queues Log In / Log OutYesYesYes
Auto DialerYes
CollaborationEssentialUnlimitedEnterprise
Call GroupYesYesYes
Call Pick UpYesYesYes
Group Voicemail BoxYesYesYes
Shared ContactsYesYesYes
Distinctive RingtonesYesYesYes
Call Conferencing RoomYesYesYes
Call BlockingYesYesYes
IntegrationsEssentialUnlimitedEnterprise
Google ContactsYesYesYes
HubSpotYesYes
SalesforceYes
Zoho CRMYes
PipedriveYes
Zendesk SupportYes
Zendesk SellYes
IntercomYes
ZapierYes
ActiveCampaignYes
GongYes
We have 100s of integrations available. If you do not see your integration please contact us and we will be happy to assist.
Monitoring & ManagementEssentialUnlimitedEnterprise
Team StatusYesYesYes
Advanced Call LogsYesYesYes
Extension UsageYesYesYes
Peak TimeYesYesYes
Call Stats (KPIs)YesYesYes
Call TrackingYesYesYes
Online User ManagementYesYesYes
Daily/Weekly Email ReportYesYesYes
Call BarringYesYesYes
Top Callers ReportingYesYesYes
Missed Call SMS AutomationYesYesYes
Help Center AccessYesYesYes
Phone, Email & Live Chat SupportYesYesYes
Onboarding & TrainingYesYesYes
Missed Call Follow Up ReportingYesYes
Automated Call RecordingYesYes
Live Call WallboardYes
Live Call Listening (Coaching)Yes
Live Call Whispering (Coaching)Yes
Live Call Barging (Coaching)Yes
ProductivityEssentialUnlimitedEnterprise
Smart Call TransferYesYesYes
Parallel CallsYesYesYes
Call NotesYesYesYes
Call TagsYesYesYes
Call WaitingYesYesYes
DND (Do-not-disturb)YesYesYes
Custom Call IDYesYesYes
Click-to-CallYesYesYes
Speed DialYesYesYes
Individual VoicemailYesYesYes
Desktop NotificationYesYesYes
Ring on AnnouncementYesYesYes
Ring on SpeakerYesYesYes
Desktop & Mobile AppYesYesYes
Google Chrome ExtensionYesYesYes
Extension Status MonitoringYesYesYes
Wrap-up TimeYes
SMS ToolsEssentialUnlimitedEnterprise
Bulk Outbound SMSYesYesYes
2-Way SMSYesYesYes

Integrations

Desktop IP Phones

NameImageDescriptionPriceQuantityBuy
Fanvil X210 incl. P/SFanvil X210 incl. P/S4.5" 480×320-pixel colour main display Two 2.4" 320×240-pixel colour side display 96 DSS keys + 10 line keys with LED BLF lights HD Voice Microphone/Speaker Voice Detection, Comfort Noise Generation, Noise Reduction Full-duplex Acoustic Echo Canceller Electronic Hook Switch Built-in Bluetooth WiFi connection via WiFi adaptor (optional)Desktop IP Phones, VoIP Phones, Headsets & Accessories Original price was: €305.00.Current price is: €295.00.
Fanvil X3U incl. P/SFanvil X3U incl. P/S3 line keys with LED light 2.4" colour-screen LCDHD Voice Microphone/Speaker Voice Activity Detection Comfort Noise Noise Reduction Wideband codec G.722 and OpusFull-duplex Acoustic Echo Canceller Electronic Hook Switch Dual Gigabit portPower over Ethernet (PoE) Desktop IP Phones, VoIP Phones, Headsets & Accessories Original price was: €75.00.Current price is: €65.00.
Fanvil X5U incl. P/SFanvil X5U incl. P/S3.5" 480×320-pixel colour main display 2.4" 320×240-pixel colour side display 30 DSS keys + 4 line keys with LED BLF lights HD Voice Microphone/Speaker Voice Activity Detection, Comfort Noise, Noise Reduction Full-duplex Acoustic Echo Canceller Electronic Hook Switch Dual Gigabit port and PoE enabled Built-in Bluetooth WiFi connection via WiFi adaptor (optional)Desktop IP Phones, VoIP Phones, Headsets & Accessories Original price was: €155.00.Current price is: €145.00.
Fanvil X6U incl. P/SFanvil X6U incl. P/S4.3" 480×320-pixel colour main display Two 2.4" 320×240-pixel colour side display 60 DSS keys + 5 line keys with LED BLF lights HD Voice Microphone/Speaker Voice Activity Detection, Comfort Noise, Noise Reduction Full-duplex Acoustic Echo Canceller Electronic Hook Switch Dual Gigabit port and PoE enabled Built-in Bluetooth WiFi connection via WiFi adaptor (optional)Desktop IP Phones, VoIP Phones, Headsets & Accessories Original price was: €189.00.Current price is: €179.00.
Grandstream HT802 incl. P/SGrandstream HT802 incl. P/SVoice over IP (VoIP) Analog Telephone Adapter (ATA) Supports 1 SIP profile through a single 10/100Mbps port TLS and SRTP security encryption to protect calls and accounts Automated provisioning options Supports 3-way voice conferencing Failover SIP server automatically switches servers Supports T.38 Fax for creating Fax-over-IP Supports a wide range of caller ID formats Supports call transfer, call forward, call-waiting, do not disturb etcDesktop IP Phones, VoIP Phones, Headsets & Accessories Original price was: €90.00.Current price is: €80.00.

Cordless IP Phones

NameImageDescriptionPriceQuantityBuy
Fanvil W611W Wi-Fi Portable PhoneFanvil W611W Wi-Fi Portable Phone2.4" 240 x 320 color screen with intuitive user interface High protection level of IP67, which is waterproof, dustproof, and drop-safe from 1.8-meter height W611W supports dual-band Wi-Fi 802.11 a/b/g/n/ac/ax Wi-Fi (WiFi 6, 2.4GHz & 5GHz) Support IEEE802.11k/v/r roaming Support WPA / WPA2-PSK and 802.1X EAP encryption One configurable push-to-talk (PTT) button for quick dial Up to 9 hours’ talk time and up to 200 hours standby timeCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €209.00.Current price is: €199.00.
Yealink RT30 repeaterYealink RT30 repeaterCompatible with DECT CAT-iq 2.0 Compatible with Yealink W70B DECT IP Base Station Up to 6 repeaters per base station Star connection Up to 2 repeaters can be arranged in cascade Auto association Support HD voice calls Clear status LED display Elegant Design Wall MountableCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €160.00.Current price is: €150.00.
Yealink W59R (W70B Base and W59R Handset)Yealink W59R (W70B Base and W59R Handset)Cordless (DECT) Up to 8 handsets and up to 8 concurrent calls per base Power over Ethernet (PoE) Desktop or wall mountable IP67 - dust, water (depth 1m up to 30 min) and fall up to 2.5m Ruggedised, scratch resistant and easy to clean with disinfectant In-built push button alarm for emergencies G-Sensor and alarm functions (no-movement, man-down) HD voice and FNR+C14, LC3, HAC, Built-in Bluetooth Range: up to 50 metres indoor and up to 300 metres outdoor Supports up to 28 hours of talk time and 360 hours standbyCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €238.00.Current price is: €228.00.
Yealink W59R Handset onlyYealink W59R Handset onlyIP67 - dust, water (depth 1m up to 30 min) and fall up to 2.5m Ruggedised, scratch resistant and easy to clean with disinfectant 1.8’’ 128x160 TFT colour screen, LCD backlight In-built push button alarm for emergencies G-Sensor and alarm functions (no-movement, man-down) HD voice and FNR+C14, LC3, HAC, Built-in Bluetooth Keypad backlight and keypad lock 3-way conference Range: up to 50 metres indoor and up to 300 metres outdoor Supports up to 28 hours of talk time and 360 hours standbyCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €159.00.Current price is: €149.00.
Yealink W70B Base onlyYealink W70B Base onlySupports 20 simultaneous calls per base station Expandable up to 10 DECT cordless handsets Register up to 10 SIP accounts Compatible with the W73H, W53H and W59R handsets Increase range with up to 6 RT30 DECT repeaters per base station Opus Codec Support Power over Ethernet (IEEE 802.3af) Open VPN 1 x RJ45 10/100M Ethernet port, POE Desktop or wall mountableCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €89.00.Current price is: €79.00.
Yealink W73H Handset onlyYealink W73H Handset only1.8" TFT colour screen, LCD backlight Compatible with the W70B and W60B DECT base stations Up to 2 simultaneous calls per handset and 3-way conferencing Full duplex speakerphone FNR (Flexible Noise Reduction)/Noise Cancellation Hearing Aid Compatibility (HAC) compliant 3.5mm headset port Handset range: up to 50m indoors, up to 300m outdoors 35 hours talk time and 400 hours standby timeCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €99.00.Current price is: €89.00.
Yealink W73P (W70B Base and W73H Handset)Yealink W73P (W70B Base and W73H Handset)Cordless (DECT) Up to 10 handsets and up to 20 concurrent calls per base Power over Ethernet (PoE) Desktop or wall mountable Up to 2 simultaneous calls per handset Up to 35 hours talk time (up to 400 hours on standby) Handset range: 50 metres indoor, 300 metres outdoor 1.8" colour display with intuitive user interface 3-way conference 3.5mm headset portCordless IP Phones, VoIP Phones, Headsets & Accessories Original price was: €149.00.Current price is: €139.00.

Wired Headset Options

NameImageDescriptionPriceQuantityBuy
Agent seriesAgent seriesModels: Mono or Stereo Noise-cancelling microphone 270 degree rotation microphone boom Adjustable headband Flexible microphone boom Acoustic shock protectionVoIP Phones, Headsets & Accessories, Wired Headset Options Original price was: €75.00.Current price is: €65.00.
Jabra Evolve2 40Jabra Evolve2 40Models: Mono or Stereo Soft memory foam ear cushions 3-microphone technology for outstanding call performance Instant noise isolation for improved focus in noisy surroundings 360° busylight on earcup visible from all angles Boom arm mute and answer calls by moving up or down Motion sensor activity detection and LED notification if not worn Buttons for answer/reject calls, increase/decrease volume, muteVoIP Phones, Headsets & Accessories, Wired Headset Options Original price was: €129.00.Current price is: €119.00.

Wireless Headset Options

NameImageDescriptionPriceQuantityBuy
Jabra Evolve2 65 series incl. charging baseJabra Evolve2 65 series incl. charging baseJabra Evolve2 65 series incl. charging base Models: Mono or Stereo Wireless technology: Bluetooth Range: up to 30 metres Up to 37 hours battery life Soft, comfortable ear cushions SafeTone™ and PeakStop™ enhanced hearing protection Noise Canceling Microphone Buttons to answer/end calls, mute call, turn volume up or down Compatibility: PC, MobileVoIP Phones, Headsets & Accessories, Wireless Headset Options Original price was: €294.00.Current price is: €284.00.
Jabra Pro 920 series incl. docking stationJabra Pro 920 series incl. docking stationModels: Mono or Stereo Wireless technology: DECT and/or Bluetooth Range: up to 120 m outside/40 m inside (30 m Bluetooth version) Up to 8 hours talk time Soft, comfortable ear cushions SafeTone™ and PeakStop™ enhanced hearing protection Noise Canceling Microphone Buttons to answer/end calls, mute call, turn volume up or down Base unit with built-in ringer, display for Battery, Mute and AudioVoIP Phones, Headsets & Accessories, Wireless Headset Options Original price was: €249.00.Current price is: €239.00.
Yealink WH62 incl. baseYealink WH62 incl. baseModels: Mono or Stereo Wireless technology: DECT Range: up to 160 metres Up to 14 hours battery life Soft, comfortable ear cushions SafeTone™ and PeakStop™ enhanced hearing protection Noise Canceling Microphone Buttons to answer/end calls, mute call, turn volume up or downVoIP Phones, Headsets & Accessories, Wireless Headset Options Original price was: €189.00.Current price is: €179.00.
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